Statistik penggunaan perkhidmatan dalam talian bagi bulan Januari hingga Disember tahun 2020
|
BIL.
|
Perkhidmatan Online
|
JAN.
|
FEB.
|
MAC
|
APRIL
|
MEI
|
JUN
|
||||||
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
||
|
1.
|
Aduan & Maklumbalas | 77 | 83.70% | 65 | 90.28% | 40 | 97.56 | PKP | PKP | 51 | 100.00% | 96 | 88.89% |
|
2.
|
e-Borang | 0 | 0 | 0 | 0 | 0 | 0 | PKP | PKP | 0 | 0 | 0 | 0 |
|
3.
|
e-Bayaran | 918 | - | 2374 | - | 1108 | - | 449 | - | 598 | - | 309 | - |
|
4.
|
OSC Online | 17 | 5.88% | 36 | 13.89% | 15 | 93.33% | PKP | PKP | 6 | 66.67% | 21 | 47.62% |
|
5.
|
MYSMS | 0 | 0 | 0 | 0 | 0 | 0 | PKP | PKP | 0 | 0 | 0 | 0 |
|
6.
|
Aduan Sisa | 0 | 0 | 0 | 0 | 0 | 0 | PKP | PKP | 0 | 0 | 0 | 0 |
|
7.
|
Aduan e-idaman | 0 | 0 | 0 | 0 | 0 | 0 | PKP | PKP | 0 | 0 | 0 | 0 |
|
BIL.
|
Perkhidmatan Online
|
JULAI
|
OGOS
|
SEPT.
|
OKT.
|
NOV.
|
DIS
|
||||||
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
||
|
1.
|
Aduan & Maklumbalas | 25 | 19.38% | 86 | 30.23% | 83 | 10.84% | 83 | 9.64% | 92 | 10.87% | ||
|
2.
|
e-Borang | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
|
3.
|
e-Bayaran | 943 | - | ||||||||||
|
4.
|
OSC Online | 21 | 90.48% | 30 | 91.22% | 37 | 90.91% | 22 | 90.91% | 27 | 92.59% |
|
|
|
5.
|
MYSMS | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
|
|
|
6.
|
Aduan Sisa | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
|
7.
|
Aduan e-idaman | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | ||
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* Maklumat sedang dikemaskini
