Statistik penggunaan perkhidmatan dalam talian bagi bulan Januari hingga Disember tahun 2019
|
BIL.
|
Perkhidmatan Online
|
JAN.
|
FEB.
|
MAC
|
APRIL
|
MEI
|
JUN
|
||||||
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
||
|
1.
|
Aduan & Maklumbalas |
77
|
102.63%
|
77 | 0 | 81 | 5.19% | 68 | -16.5% | 63 | -7.35% | 80 | 26.98% |
|
2.
|
e-Borang |
0
|
0
|
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
|
3.
|
e-Bayaran | 985 | - | 1152 | - | 598 | - | 385 | - | 363 | - | 363 | - |
|
4.
|
OSC Online | 25 |
95.00%
|
10 | 100% | 3 | 9.09% | 3 | 14.29% | 8 | 28.57% | 13 | 86.67% |
|
5.
|
MYSMS |
0
|
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
|
6.
|
Aduan Sisa |
0
|
0
|
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
|
7.
|
Aduan e-idaman |
0
|
0
|
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
|
JUMLAH
|
25 | 197.63% | 1239 | 100% | 679 | 14.28% | 453 | -2.21% | 426 | 21.22% | 456 | 113.65% | |
|
BIL.
|
Perkhidmatan Online
|
JULAI
|
OGOS
|
SEPT.
|
OKT.
|
NOV.
|
DIS
|
||||||
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
||
|
1.
|
Aduan & Maklumbalas | 167 | -28.74% | 119 | -28.74% | 86 | -27.73 | ||||||
|
2.
|
e-Borang | 0 | 0 | 0 | 0 | 0 | 0 | ||||||
|
3.
|
e-Bayaran | 968 | - | 916 | - | 911 | - | ||||||
|
4.
|
OSC Online | 14 | 60.87% | 4 | 17.39% | 22 | 68.18% |
|
|
||||
|
5.
|
MYSMS | 0 | 0 | 0 | 0 | 0 | 0 |
|
|
||||
|
6.
|
Aduan Sisa | 0 | 0 | 0 | 0 | 0 | 0 | ||||||
|
7.
|
Aduan e-idaman | 0 | 0 | 0 | 0 | 0 | 0 | ||||||
|
JUMLAH
|
1149 | 32.12% | 1039 | -11.35% | 1019 | 40.45% |
|
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|
|
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* Maklumat sedang dikemaskini
