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CLIENT CHARTER OF PARKING UNIT, KUBANG PASU DISTRICT COUNCIL

  • To provide Reserved Parking spaces that will be processed immediately in 1 day.

 

CLIENT CHARTER OF CLEANING UNIT, KUBANG PASU DISTRICT COUNCIL

  • To provide drain cleaning services once every three months.
  • To attend to every complaint received within 24 hours.

 

CLIENT CHARTER OF  BUSSINESS SPACE UNIT, KUBANG PASU DISTRICT COUNCIL

  • To process application for new retail spaces and call for interview in less than 60 days.
  • To release the results of interviews within 30 days after the date of interview.
  • To determine that coordination and follow-up action is less than 7 days from date of receipt of complaints.
  • To respond to letters received in less than 14 days.
  • To issue stall rent bills and tenant rent collection on or before the 16th of every month.
  • To ensure rental checks and preparation of monthly rental bills at the counter takes less than 5 minutes.